The Concept of Role Theory Reading Answers for IELTS

Role ambiguity

Role ambiguity results when there is some uncertainty in the minds, either of the focal person or of the members of his role set, as to precisely what his role is at any given time. One of the crucial expectations that shape the role definition is that of the individual, the focal person himself. If his occupation of the role is unclear, or if it differs from that of the others in the role set, there will be a degree of role ambiguity. Is this bad? Not necessarily, for the ability to shape one’s own role is one of the freedoms that many people desire, but the ambiguity may lead to role stress which will be discussed later on. The virtue of job descriptions is that they lessen this role ambiguity. Unfortunately, job descriptions are seldom complete role definitions, except at the lower end of the scale. At middle and higher management levels, they are often a list of formal jobs and duties that say little about the more subtle and informal expectations of the role. The result is therefore to give the individual an uncomfortable feeling that there are things left unsaid, i. e. to heighten the sense of role ambiguity.

Looking at role ambiguity from the other side, from the point of view of the members of the role set, lack of clarity in the role of the focal person can cause insecurity, lack of confidence, irritation and even anger among members of his role set. One list of the roles of a manager identified the following: executive, planner, policy maker, expert, controller of rewards and punishments, counsellor, friend, teacher. If it is not clear, through role signs of one sort or another, which role is currently the operational one, the other party may not react in the appropriate way — we may, in fact, hear quite another message if the focal person speaks to us, for example, as a teacher and we hear her as an executive. 

Questions 1-7

Do the following statements reflect the views of the writer in Reading Passage 3?

In boxes 1-7 on your answer sheet write

YES if the statement reflects the views of the writer

NO if the statement contradicts the views of the writer

NOT GIVEN if it is impossible to know what the writer thinks about this

 1. _____It would be a good idea to specify the role definitions of soldiers more clearly.

Answer: NOT GIVEN

Solution: The word ‘soldiers’ have not been mentioned anywhere in the context of specifying role definitions clearly in the passage,’ The concept of Role Theory.’ 

2. _____Accountants may be similar to one another because they have the same type of job.
Answer: YES

Explanation: The IELTS reading answers passage,’ The concept of Role Theory’, states that there is some likelihood that all accountants will be alike, and also mentions the reason as the expectations of their role. 

3. _____It is probably a good idea to keep dress as a role sign even nowadays.
Answer: YES

Explanation: This content present in the passage, ‘The concept of Role Theory,’ very well views dress as a role sign to indicate the nature and degree of formality of any gathering and occasionally the social status of people present.  

4. _____The decline in emphasis on marriage rituals should be reversed.

Answer: NOT GIVEN

Explanation: 

The passage ‘The concept of Role Theory,’ describes rituals as apparent signs of the change of role to a married man. It has mentioned the decline in the emphasis given to marriage rituals, and mentioned how there is no longer such a big change in role from single to married person, describing how a public change in sign is thus not needed. Anything on reversing it is not mentioned. 

5. _____ Today furniture operates as a role sign in the same way as dress has always done.
Answer: YES

Explanation: The passage ‘The concept of Role Theory,’  has a section where it describes how furniture is a role sign and a uniform of sorts today. 

6. _____It is a good idea to remove role ambiguity.

Answer: NO

Explanation: The passage ‘The concept of Role Theory,’ describes how it is not a good idea to remove it altogether since the ability to shape one’s own role is one of the freedoms that many people desire. 

7. _____ Job descriptions eliminate role ambiguity for managers.

Answer: NO

 Explanation:  The passage ‘The concept of Role Theory,’ is about how job descriptions should ideally eliminate role ambiguity but end up heightening it instead.

Questions 8-11

Choose ONE OR TWO WORDS from Reading Passage 3 for each answer.

Write your answers in boxes 8-11 on your answer sheet.

8 A new headmaster of a school who enlarges his office and puts in expensive carpeting is using the office as a 8_____
Answer: role sign (this is because the writer has already mentioned how furniture is a uniform or a role sign like dress and other social indicators)

9 The graduation ceremony in many universities is an important9_____

Answer: ritual (It is a ritual or a public change in role from a learner to a graduate)

10 The wig which judges wear in UK courts is a 10 _____

Answer: role sign (dress is a major role sign as outlined by the author in the passage)

11 The parents of students in a school are part of the headmaster’s 11 _____

Answer: role set (this is because the role set includes all those individuals with whom there are more than trivial interactions)

Questions 12

Choose the appropriate letter A-D and write it in box 12 on your answer sheet.

This text is taken from

A. a guide for new managers in a company.

B. a textbook analysis of behaviour in organisations.

C. a critical study of the importance of role signs in modern society.

D. a newspaper article about role changes.

Answer: C

Explanation: This is quite obvious, since the text focuses on role signs and their importance in contemporary society, outlining things like dress, furniture, and other public changes like rituals. It is not focused only on role changes or organizational behavior and neither is it only a guide for new managers in any company. 

Answer Table